Privacy policy

Privacy Policy

Last updated: October 13, 2026

Favenoria ("Favenoria," "we," "us," or "our") operates the online store at https://favenoria.com, including its associated website, products, and services (collectively, the "Services").

Our online store is powered by Shopify, which provides the ecommerce infrastructure used to operate our website and checkout.

This Privacy Policy describes how personal information may be collected, used, shared, retained, and protected when customers interact with our Services.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Contact information: Name, email address, telephone number, billing address, and shipping address.

Order information: Purchased products, order numbers, purchase history, shipping details, returns, refunds, and customer communications.

Payment information: Payment method details and transaction confirmations processed through authorized payment service providers. We do not ordinarily store complete payment-card numbers.

Account information: Customer account details, preferences, and authentication information where account functionality is enabled.

Technical information: IP address, browser type, device information, operating system, website activity, referral sources, and cookie identifiers.

Marketing information: Newsletter preferences, advertising interactions, promotional subscriptions, and customer feedback.

2. Sources of Personal Information

We may collect information directly from customers when they place orders, create accounts, subscribe to communications, or contact customer support.

We may also collect information automatically through website technologies or receive information from service providers, including Shopify, payment processors, shipping companies, analytics providers, and advertising partners.

3. How We Use Personal Information

We may process personal information to:

  • Operate and maintain our website.

  • Process and fulfill customer orders.

  • Accept and verify payments.

  • Arrange shipping and delivery.

  • Process returns, exchanges, and refunds.

  • Provide customer support.

  • Maintain customer accounts.

  • Detect and prevent fraud.

  • Improve website performance and shopping experiences.

  • Analyze website traffic and marketing effectiveness.

  • Send promotional communications where legally permitted.

  • Meet legal, accounting, and tax obligations.

  • Protect our rights and resolve disputes.

4. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, and similar technologies to operate the website and understand customer activity.

These technologies may support shopping carts, checkout functionality, customer preferences, security, website analytics, and advertising measurement.

Where enabled, advertising tools such as Meta Pixel or similar technologies may collect information about website interactions to measure advertising performance or support personalized advertising.

Customers may manage cookies through browser settings and any privacy preference tools made available on our website.

Where required by applicable law, we will obtain consent or honor applicable opt-out choices before processing information for certain non-essential purposes.

5. Marketing Communications

Where permitted by law, we may send promotional emails and other marketing communications.

Customers may unsubscribe from promotional emails by using the unsubscribe link included in those messages.

Unsubscribing from marketing does not prevent us from sending necessary communications about orders, payments, deliveries, refunds, or account security.

6. Sharing Personal Information

We may disclose personal information to trusted providers that help operate our business, including:

  • Shopify and related ecommerce service providers.

  • Payment processors.

  • Shipping carriers and fulfillment partners.

  • Customer service providers.

  • Fraud prevention and security services.

  • Website hosting and technology providers.

  • Analytics and marketing service providers.

  • Professional advisers.

  • Government authorities where legally required.

We may also disclose information in connection with a lawful business transfer or corporate restructuring.

We do not sell personal information in exchange for money.

However, certain disclosures to advertising or analytics partners may be classified as a sale, sharing, or targeted advertising under applicable privacy laws.

Where required, eligible customers may opt out of such processing.

7. Shopify

Shopify provides the technology supporting our ecommerce store.

Shopify may process customer information to provide checkout, hosting, payments, security, and other ecommerce functionality.

Shopify's processing may also be governed by its applicable privacy policies and terms.

8. International Data Processing

Personal information may be processed or stored in countries outside a customer's place of residence.

Where required by applicable law, we will take reasonable steps to use appropriate safeguards for international transfers.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our Services, maintain records, comply with legal requirements, resolve disputes, prevent fraud, and enforce applicable agreements.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to legal retention obligations.

10. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no online service or electronic storage system can guarantee complete security.

Customers should safeguard account credentials and notify us if they suspect unauthorized account access.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Request access to personal information.

  • Request correction of inaccurate information.

  • Request deletion of eligible personal information.

  • Request information about categories of data collected or disclosed.

  • Request portability of certain information.

  • Opt out of certain targeted advertising or data sharing.

  • Exercise other applicable privacy rights.

To submit a privacy request, contact:

dedraiacono886361@outlook.com

Please use the subject line "Privacy Request."

We may request reasonable verification before processing a request.

Where applicable law provides a right to appeal a privacy decision, customers may submit an appeal through the same contact address.

We will respond in accordance with applicable legal requirements and will not unlawfully discriminate against customers for exercising privacy rights.

12. Children's Privacy

Our Services are intended for adults and are not directed toward children.

We do not knowingly collect children's personal information in violation of applicable law.

If you believe a child has provided personal information without appropriate authorization, please contact us.

13. Third-Party Websites

Our website may link to third-party websites or services.

We are not responsible for the privacy practices or content of independent third parties.

Customers should review the privacy policies of websites they visit.

14. Changes to This Privacy Policy

We may update this policy to reflect changes in our business practices, technology, legal requirements, or Services.

The updated version will be published with a revised date.

Where legally required, additional notice or consent will be provided.

15. Contact Us

For privacy questions or requests:

Business Name: Favenoria

Website: https://favenoria.com

Email: dedraiacono886361@outlook.com

Phone: +1 805-306-4472

Business Address:

10 Cheshire Ln
Rochester, NY 14624
United States

We will review privacy inquiries and respond in accordance with applicable law.